Q&A
How to order?
You can place your order by signing up or as a guest in our web site. When you make a purchase, you will receive an email with details about your order. We may contact you to confirm your personal data or address. If you like to cancel the order, you just simply inform us within one hour.
Please check our size chart before placing an order.
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How can I get my order?
You will receive your order by mail. The item you order will be delivered to your address or post office. Please write a note in the “order notes” field if there is something particular we should know or if you have any special request. You will find more about delivery and payment HERE.
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What is the shipping price and time?
Europe, Russia 6.00 Euro / Delivery: 5-7 days
USA, Canada 7.00 Euro / Delivery: 10-12 days
Australia 7.50 Euro / Delivery: 12-14 days
Rest of the world 8.00 Euro
All with tracking number
If you buy 5 T-shirts(100 EUR) shipping is free.
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How can I return or exchange a purchased item?
If a purchased item doesn’t meet your expectations, you can return or exchange it in next 30 days. The products must have their original tags attached and be unworn and unwashed. You can find more info HERE.
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Who cover the shipping cost on returns and exchange?
The customer is responsible for the shipping costs on returns and exchange.
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What should I do if I receive a defective / wrong product?
Contact us. Have a picture ready to send us showing the defective area. Espoca covers the shipping costs on exchange a defective item.
More information HERE
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How can I pay?
You can pay by PayPal, Credit / Debit Card or Bank Transfer.
If you have any questions, please don’t hesitate to contact us by email: info@espoca.com